Refund Policy
Returns
We only offer exchanges or store credit on returnable items.
Unfortunately, we do not accept returns for Accessories, White Clothing, Swimwear, Leotards, Custom Clothing, Clothing with Lace, and Sale items. All items marked as final sale are not eligible for return.
Exchanges
Customers must notify us within 3 days of receiving their order to initiate an exchange.
To request an exchange, please email us at hello@resilientwomanco.com, providing your order number and reason for the exchange.
Please note that the customer is responsible for the return shipping fee and for reshipping the exchange item.
Excluded: Statement T-Shirts, Sweatshirts & Hoodies!! These are custom made, made to order!!
Resilient Woman Co wants you to be completely satisfied with your order(s) To have the best shopping experience, please utilize the size chart and the size of the model listed in the item's description when making a purchase. If you are unsure about sizing, it's always recommended to size up when completing online purchases. At checkout, please review and confirm for the correct item, quantity, color, size, shipping address, and payment information for a seamless process without any errors, as RWC is not responsible for selections and/or incorrect information made by purchaser. Once an order is placed, no changes can be made.
Please inspect your order upon receiving and contact us immediately in the event that an item is defective, damaged, or if you receive the wrong item so that we can evaluate the issue and make it right. Store Credit will be issued at RWC discretion for all claims addressed. If you've received an incorrect style or a defective item, please send pictures and order number for tracking purposes to hello@resilientwomanco.com within 3 days of item being delivered and a representative will contact you to gladly resolve the issue. By completing a purchase with Resilient Woman Co, you are agreeing to our terms of service and every policy in place.
Contact Us
If you have any questions or concerns about our policy or any other inquiries before placing your order, please feel free to contact us at any time. Hello@resilientwomanco.com
Thank you for choosing Resilient Woman Co. We appreciate your support!